Your questions, answered
At MADLandscaping, we believe in clarity and transparency. Here you'll find answers to the most common questions about our garden design, landscaping, and ongoing maintenance services. We aim to provide you with all the information you need to make informed decisions about your garden.
Frequently asked questions
We understand you might have questions about transforming your garden or maintaining its beauty. We've compiled a list of common queries to help you understand our services, pricing, and how we work.
What questions do your customers often ask about your services, like garden design, landscaping, or ongoing maintenance?
Customers frequently inquire about our monthly garden care plans, including what services are encompassed, how they can be customised for their garden's size and condition, and the frequency of our visits. They also ask how we handle seasonal tasks throughout the year. We're often asked about pricing, minimum commitment, and how our free garden assessment works before any work begins. Many clients are keen to know how our ongoing maintenance helps prevent larger, more expensive garden problems in the long run. For landscaping projects, common questions include project durations, whether design is included, and how to protect completed work through regular maintenance.
Once a customer decides to work with MADLandscaping, what's the typical process from their first enquiry to completing a project or starting their regular garden care?
Once you contact MADLandscaping, we start with a free garden assessment to understand your space, its current condition, and your aspirations. This helps us recommend the most suitable option, whether it’s a monthly garden care plan or a bespoke landscaping project. Following the assessment, we provide clear recommendations, outline the scope of work, and agree on expectations, timelines, and next steps before any work commences. For landscaping projects, we meticulously plan and schedule the work for a smooth and organised process. For monthly garden care plans, once agreed, regular visits are scheduled, and ongoing maintenance begins. Your garden is then consistently managed throughout the year, offering you peace of mind and predictable, beautiful results without constant involvement.
What are the most common questions people have about the cost or how you charge for your landscaping projects or garden care subscriptions?
Customers often ask how we calculate pricing for both landscaping projects and monthly garden care plans. We explain that costs depend on various factors such as garden size, condition, access, the scope of work, and the level of ongoing maintenance required. For monthly garden care plans, people frequently ask what influences the monthly price, if plans can be adjusted over time, and if ongoing care helps reduce long-term costs. We always highlight that regular maintenance is typically more cost-effective than repeated one-off visits or major garden resets. For landscaping projects, common questions include whether quotes are fixed, what’s included, and how unexpected costs are managed. This is why we always begin with a free garden assessment to thoroughly understand your garden and provide clear expectations before any work starts.
What common concerns or hesitations do people sometimes have before choosing a landscaper or signing up for garden care, and how do you usually address them?
People often hesitate due to negative past experiences with unreliable contractors, unclear pricing, or work that didn’t meet their expectations. Others worry about committing to ongoing garden care without a clear understanding of what’s included or its long-term value. We address these concerns with a free garden assessment, transparent communication, and realistic recommendations based on your garden's actual condition. We clearly explain what services are included, how often we visit, and what results can realistically be expected, ensuring there are no surprises. Our structured approach, clear scope of work, and focus on consistency and preventative care help clients feel confident that their garden is in capable hands, free from pressure or hidden costs.
Ready to create your dream garden?
Whether you're looking for a complete garden transformation or consistent care to keep your outdoor space thriving, MADLandscaping is here to help. Contact us today for a free garden assessment and let's bring your vision to life.